Privacy Policy - 2025

This Privacy Policy outlines how we collect, use, and protect your information when you opt in to receive SMS or email communications from us.

1. What We Collect

When you opt in through our website or forms, we collect:

  • Name (if provided)

  • Email address

  • Mobile phone number

  • IP address and general location (from browser metadata)

  • Interaction data (opens, clicks, responses)

2. How We Use It

We use this information to:

  • Send relevant updates, reminders, and offers via email or SMS

  • Improve the effectiveness of our campaigns

  • Personalize your experience

  • Comply with legal obligations

We do not sell or rent your information.

3. SMS Terms (via OpenPhone)

By providing your phone number and opting in, you consent to receive marketing and transactional texts from us via OpenPhone. Consent is not a condition of any purchase.

  • Message frequency varies.

  • Message and data rates may apply.

  • You can opt out anytime by replying STOP to any message.

  • For help, reply HELP or contact us directly.

We use OpenPhone to manage and send SMS communications. OpenPhone adheres to industry standards and maintains strict privacy and security practices. You can view their privacy policy here.

4. Email Terms

All email communications comply with the CAN-SPAM Act. You may unsubscribe at any time by clicking the link at the bottom of any email.

5. Tennessee & Federal Compliance

We follow all applicable data privacy and marketing laws, including:

  • Tennessee Consumer Protection Act

  • Tennessee Information Protection Act (TIPA) – effective July 1, 2025 (if applicable)

  • Telephone Consumer Protection Act (TCPA)

  • CAN-SPAM Act

We also respect both national and Tennessee-specific Do Not Call/Text lists.

If your data falls under TIPA protections (typically for businesses with large user bases), you may have the right to:

  • Access or delete your data

  • Correct inaccurate data

  • Request limitations on how your data is used

  • Opt out of profiling or targeted marketing

To make such a request, contact us at the email below.

6. Security & Retention

We retain your data only as long as necessary to fulfill the above purposes or comply with legal requirements. Data is encrypted and securely stored using third-party tools (including OpenPhone and our email provider).

7. Contact

To request deletion of your data, unsubscribe, or ask a question:

Email: HELLO@COLTCLASSICPRESENTS.COM